Due to our international shipping process and partnerships with multiple global suppliers, we do not accept returns for any reason other than products being damaged, defective, or incorrect upon arrival.
✅ Eligible Return Reasons:
- Product received is damaged or defective
- Incorrect product received
❌ We do not accept returns for:
- Change of mind
- Dislike of the product
- Delayed delivery
- Wrong size or color ordered by the customer
📅 Return Request Period:
If your order arrives with any issue as mentioned above, please contact us within 3 days of delivery with clear photo or video proof.
💸 Refund Process:
Once your issue is verified, you will be eligible for either:
✅ A full refund or
✅ A replacement item (based on product availability)
Refunds are processed to your original payment method and may take 7-14 business days depending on your bank or payment gateway.
🚫 Cancellations:
Orders can be canceled within 6 hours of placing them.
After this period, if your order has been processed or shipped, cancellation or changes are no longer possible.
📢 Important Note:
As we offer Free Shipping and partner with international suppliers, please note that returns of products back to our warehouse are not accepted.
In eligible cases, you may keep the product, and a refund or replacement will be arranged after proper verification.
📞 Contact Us:
For any queries, issues, or refund requests, please contact:
📧 Email: [email protected]